Introducing New Features Across the Platform | Release 708

October 4, 2024

Platform Release 708 contains 221 new features, improvements, and bug fixes from Web 24.38.3, Server 24.37, BI 24.36, Windows Agent 24.31, and Mac Agent 24.35 as well as other components since the last release. See the highlights below. For a full rundown, check out the complete Release Notes here.

Behavior Policy & Rule

Prevent Data Leaks via CSV Files with the Files Content Sharing Rules

We have introduced support for CSV files in Files Content Sharing rules. This will allow you to scan for sensitive contents inside CSV files.

Use Case: Support for CSV files in content sharing rules will help you prevent data exfiltration as this is a common format used by threat actors to export sensitive data from important apps like Excel, Salesforce, etc.

User Activity Monitoring

Automate the Monitoring of the Default Admin and All Users

Monitoring via Revealed Agent will be turned on for the main Admin when they log in. In this case, the main Admin will be counted as a consumer of 1 license.

On-Premises customers can use the following flag in their kv_store to make this change – auto_enable_monitoring.default_admin. The default value is: enabled.

The same behavior can be configured for all users with the auto_enable_monitoring.all flag. The default value is: disabled.

Use Case: Sometimes, a new customer might have one Admin account with monitoring turned off as the default setting. Such a customer couldn’t log into the Revealed Agent because the monitoring is disabled for the only account. This feature will let such customers log in as the admin on the Revealed Agent. The second option will allow an on-premise customer to easily enable/disable monitoring for all users from the database directly without going through the UI.

Security & Administration

Improve Password Security by Restricting Password Reuse

Set your own threshold for how many previously used passwords are disallowed from being utilized again with the USERS MAY NOT REUSE THE PAST N PASSWORDS option found under the Password Policy section on the Settings > Security screen.

This will specify and enforce how many of the most recent passwords cannot be reused.

Ex) If the value is 3, users cannot reuse the previous three passwords when changing their password. The default value is 10.

Use Case: Reusing passwords makes it easy for threat actors to exploit user accounts. By limiting or disabling the password reuse, you can prevent such threats. These options will also help you implement a strict password management policy required by many compliance standards and laws.

Improve Account Security with the Account Lockout Options

Three new options were added under the Password Policy section on the Settings > Security screen to configure account lockout due to invalid login attempts.

LOCK ACCOUNT DUE TO INVALID PASSWORD ATTEMPTS: will let you toggle the account lockout feature.
LOCK ACCOUNT AFTER: will let you specify how many attempts will be allowed after the account is locked out. For example, if you specify 3, the account will be locked out on the third invalid attempt.
LOCKOUT DURATION: will let you specify how long (in minutes) the account will remain locked.

Use Case: Account lockout is a critical security feature that will help you prevent brute-force password attacks by cyber criminals to gain access to the user’s account.

This feature is available on request. Please contact your customer service representative to activate this feature on your instance.

Agent Improvements

Automatically Log into the Revealed Agent

We have added a new configuration parameter that can be used to enable auto-login without entering the username/password. This can be done either through the config file (revealed-passwordless):

Or, though the installation command (TMREVEALEDPASSWORDLESS):

Automatically Log into the Revealed Agent (command line option)

Use Case: This feature might be useful if you don’t want to maintain usernames and passwords for your users and automate the login, similar to the Hidden Agent.

Cloud customers have to contact their customer service representatives to activate this feature on their instances. On-Premise customers can activate it from the kv_store. More information about this feature can be found in this article.

Use a More Non-Intrusive Revealed Agent

Previously, the Revealed Agent would capture the window focus and show the “Reconnecting” pop-up message in the foreground when it was trying to reconnect to the server. We have made it more silent when communicating the connectivity messages.

From now on, it will do the following:

During the network reconnection, the Agent will not come to the foreground and display the “Reconnection” pop-up.
After the reconnection is completed, the Agent will not come to the foreground and display the “Connected” pop-up.
It will display the connectivity messages inside the UI, at the top.

Use Case: These changes will make the Agent more user-friendly and non-intrusive.

Easily Find Out Which Agent Versions Are Available for Download

Agent version will be displayed on the download screen (User Menu > Download Teramind Agent)*.

*Teramind Cloud – Mac users will have this feature available in a future release.

Use Case: This feature will help you easily find out which versions of the Agent are available for download right from the download screen without having to log into your self-hosted portal or access the Settings screen.

Get Notified when a New Agent is Released (Cloud)

A notification will be shown when a new version of the Agent is available for download.

Use Case: This feature will help you easily find out as soon as a new version of the Agent is available for download.

Mac Updates

Use Domain Names in Websites Settings

The DON’T MONITOR WEB TRAFFIC FOR THESE IPS field on Monitoring Settings > Websites will now support domain names in addition to IP addresses and masks.

Use Case: The ability to specify domains in the field will let you exclude web pages from SSL inspection and disable network traffic monitoring quickly for certain sites.

Customize Your Mac Installation Package

We have added the ability to customize the standard installation package.

For more information, please check out this article.

Use Case: This feature will let you add any scripts to automate tasks and modify the configuration file post-installation.

Use the New MDM Configuration Profiles to Set Permissions

A set of new configuration profiles (mobileconfig) is now available that will let you enable the following OS permissions: Accessibility, System Extensions, Disk Access, VPN Proxy, and Certificate.

Use Case: These profiles will let you enforce specific permissions and security policies on your Mac computers remotely using tools like JAMF.

Other New Features & Improvements

This release also comes with several enhancements in BI reports, remote troubleshooting, Mac, etc. See the highlights below and check out the full list here.

Ability to Save the Time Zone Filter in BI Reports

Previously, when you saved a cloned BI report, it wouldn’t save the Time Zone filter. Now it will save it with the report and will also apply the changed time zone on any exported report.

Improved Remote Troubleshooting

We improved the RAW SETTINGS JSON field for remote troubleshooting allowing you to detect invalid JSON text and use empty values.

Also, you can now open the remote troubleshooting window via the URL.

New Ranges for the Alert Emails Limits

We have changed the valid ranges for the ALERT EMAILS LIMIT field on the Settings > Alerts screen. It will now accept the following values: Cloud: 1 – 100, On-Premise: 0 – 1000.

Mac Improvements

Webpage monitoring is improved so that it will eliminate duplication of rule alerts in rare situations.

Also, we improved the screen capturing method for the Hidden Agent to support macOS 15 (Sequoia)’s new screen permission and recording policy.

Author

Arick Disilva

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