Business Email Compromise Attacks: How To Prevent & Recover
Imagine receiving a work email from your finance department asking about an overdue invoice. You notice it has a few extra typos and uses strange language, so disregarding it as junk. What you don’t know is that your very busy coworker receives the same email at the same time. Because they’re more distracted than normal, […]
The 14 Best Remote Team Management Software in 2024
At its most basic, remote team management software facilitates teams working together from different locations. These tools enable teams to coordinate and communicate effectively, regardless of geographical barriers. By providing a centralized platform for collaboration and oversight, remote team management software helps keep objectives aligned across dispersed workforces, bridging physical distance to mimic the efficiency […]
16 Types of Endpoint Security Risks To Watch Out For
You’ve likely heard horror stories of major companies falling victim to devastating cyber attacks. As of 2023, the average cost of a data breach rose to $9.48 million. The common thread? Many attacks start by exploiting vulnerabilities in endpoints – laptops, smartphones, servers, and other networked devices connected to your systems or corporate networks. As […]
Call Center Screen Monitoring: Use Cases & Benefits
Today’s average call center interaction doesn’t look how it used to. We expect today’s call center employees to be highly tech-savvy and ready to handle customer issues via phone, email, and live chat. We also require them to have access to sensitive data, which they’ll often pull up on their screens during a call so […]
